Service - YAMAHA FIVE STAR CERTIFICATION
We are pleased to present the... Yamaha Five Star Certification Program

Five Star Certified Dealers employ at least one technician & one service manager who have worked their way through instructional programs and passed tests in all of the following five categories:
 
  TECHNICIAN

  Diagnostic Tools (Mechanical, Electrical, & Fuel)
  Two Stroke Engine Theory & Diagnostics
  Four Stroke Engine Theory & Diagnostics
  Electrical Systems Theory & Diagnostics
  Drive Train Systems
   
  SERVICE MANAGEMENT
  People Management
  Service Scheduling
  Customer Satisfaction
  Warranty & YES
  Yamaha Dealer System
  Time Management

Five Star Certification recognizes a select group of Yamaha technicians & managers who have made a commitment to quality service through factory training. These professionals have successfully completed a unique series of training courses offered by Yamaha Motor Corporation, U.S.A. designed to optimize their knowledge of Yamaha products & services.

Yamaha offers the Five Star Certification Program to dealers of any Yamaha product line. Only after the technician & service manager have successfully completed all categories will they earn the coveted Five Star Certifcation.

Five Star Certification is designed to give you greater confidence and the higher level of satisfaction that comes from quality, professional service.

For a free brochure, call 1-800-88-YAMAHA
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